Management and Training
Self-starter? Good. Can get the job done? Excellent. High energy can-do attitude? Even better. Bring all you've got. Soon you'll be brought up to speed and equipped with everything from tools to secrets to the very teachings of our own style of service. Of course, in one of the best, world-class training programs in the industry. Welcome to training the "Friday's® way." Make it or break it time? Not hardly. At Friday's® Restaurants you'll be given the confidence and direction you need to excel.
You can look forward to: Finding out what you know and how much you can do Training in what you cannot do Getting tested Mastering your performance
Our great training includes:
Restaurant Management Essentials
Friday's® core management training program provides the foundation skills and knowledge to effectively manage the restaurant on a shift-by-shift basis. This program takes place in a Center of Excellence (COE), led by highly qualified Management and Employee Coaches. The 10-week program is supplemented with a three-day workshop (Leadership the Rocks) that focuses on the essence of management. The Leadership That Rocks Workshop is delivered by your Vice President of Operations (VPO), Senior Human Resource Director (SDHR), and divisional Directors of Operations (DOs).
Leadership That Rocks
This three-day workshop is held at our Support Center in Carrollton, TX. and is designed for new managers to attend near the end of their training program.
The over-arching goal is to help managers begin their development of "next level" leadership skills and increase their confidence and ability to deliver the "In Here, It's Always Friday" experience
Kitchen Management Essentials
This program lasts approximately 12 - 18 months. Not only is it structured, it's customizable and designed for self-study and on-the-job learning opportunities. KME utilizes hands-on, job-relevant activities designed to help you apply skills and knowledge to benefit the business at a leadership level.
Occasionally, we offer a Dallas-based workshop, geared toward high-potential managers within three months of a promotion into the Kitchen Manager position. During this workshop, participants have an opportunity to sharpen their knowledge through activities and case studies.
General Manager Essentials
This program is 12 - 18 months. It's customizable and designed for self-study, yet structured. GME focuses on seven key competencies:
- Leadership Skills & Best Practices
- HR Planning
- Supervising, Coaching, & Mentoring
- Managing Guest Satisfaction
- Organizing, Planning, & Scheduling
- Managing the P&L
- Facilities Management