\\ You’re a professional. \\
The spirit, hope and great feeling of a Friday are alive and well in you. As a Manager, you understand what it takes to tap into the potential of your Team Members. You’re already a great leader — someone with the intuition for seeing what a situation calls for. You’re a coach who knows how to celebrate, inspire, respect and value every member of your team.
For you, service standards never take a back booth — and opinions always matter.
Sure, we have high expectations of you; but don’t worry, you will receive comprehensive training. We’ll keep you well informed, but we won’t micromanage you. So, bring all you’ve got. Soon, you’ll be equipped with everything you need to succeed — from tools to secrets to the very teachings of our FridaysSM ways in one of the best world-class training programs in the industry.
And you can find it all at “Stripes U,” our very own online university.
Where Do I Start?
ASSOCIATE MANAGER TRAINING
If you’re already a Certified Coach, we offer the Associate Manager Program. This prepares Coaches for further leadership responsibilities. This eight-week in-restaurant program prepares Team Members to serve in an entry-level leadership role. The Associate Manager is responsible for supervising scheduled shifts and ensuring Guests receive a Fridays dining experience.
RESTAURANT MANAGEMENT ESSENTIALS (RME)
Fridays core management training program provides our new managers with the knowledge, skills and experience to hit the ground running. This eight-week program focuses not just on the basics of running a shift, but on what it takes to lead a team, and reinforces and celebrates the unique culture of Fridays. Upon completion, the new manager participates in the Leadership that Rocks! Workshop.
LEADERSHIP THAT ROCKS!
We roll out the red carpet to welcome our new managers to this three-day workshop held at our Support Center in Carrollton, Texas. This workshop is the capstone of the new manager training process, with real-life scenarios using our values and our unique Fridays Theories and Philosophies as a basis. Managers return to the front line ready to deliver the “In Here, It’s Always Friday®” experience every shift, every day.
KITCHEN MANAGEMENT ESSENTIALS (KME)
Kitchen Management Essentials is a self-paced program that includes online training and on-the-job learning activities to prepare participants to lead the back-of-the-house team and deliver the Fridays experience.
GENERAL MANAGER ESSENTIALS (GME)
Our General Managers are responsible for delivering our promise, “In Here, It’s Always Friday®.” General Manager Essentials provides the information, practice and thought leadership to ensure that our managers are confident in taking over the most critical role in the restaurant.
GME features online courses both specific to the Fridays business and from Harvard ManageMentor®, a product of the Harvard Business School, to broaden the thinking and business acumen of the participants. On-the-job application of the learning is part of the program, which is self-paced and generally takes 9-12 months.
The finale of GME is the General Manager Essentials Workshop, conducted at our Support Center in Carrollton, Texas. Here the focus is on the Leadership Competencies for the GM position.
MULTI-UNIT LEADERSHIP DEVELOPMENT PROGRAM (MULD)
At Fridays, we believe that ongoing development for General Managers is an investment in our future. That’s why we provide continuous learning opportunities through our Multi-Unit Leadership Development program.
Designed to prepare our talented General Managers for multi-unit leadership roles, MULD features individualized development plans, online coursework and on-the-job training, all of which is designed to build competency and proficiency to become a successful multi-unit leader. Successful participants emerge from the program competent, capable and ready for more.
We have numerous opportunities to help you grow with FRIDAYS.
Management opportunities include:
- Associate Manager
- Restaurant Manager
- Kitchen Manager
- General Manager
- Multi-Unit Leader